Privacy Policy

1. Data Controller

UPWERT Kft
1134 Budapest, Váci út 47/B Ü1. ajtó
Registration: 01-09-457049
VAT: 33061351-2-41
Email: info@upwert.com

2. Scope of This Policy

This Privacy Policy applies to www.upwert.com and all communication channels including contact forms, email communication, and future digital services such as client portals, SaaS platforms, APIs, or mobile applications.

3. Personal Data We Collect

• Name
• Email address
• Company name (if provided)
• Message content
• Technical metadata (IP address, browser type - if applicable)

4. Purpose of Processing

• Responding to inquiries
• Business communication
• Providing quotations or project discussions
• Contract preparation
• Service delivery (current and future)

5. Legal Basis (GDPR)

We process personal data based on:

• Article 6(1)(b) GDPR – pre-contractual measures
• Article 6(1)(f) GDPR – legitimate interest

6. Data Storage

Currently, data is stored primarily in email systems. In the future, data may be stored in secure databases, CRM systems, or SaaS platforms used for customer relationship management and project delivery.

7. Data Sharing

We do not sell personal data. We may share data with trusted providers:

• Email service providers
• Hosting providers (e.g. Namecheap or successors)
• CRM systems (future use)
• Cloud infrastructure providers

8. International Transfers

Data may be processed within or outside the European Economic Area depending on service providers. Where applicable, appropriate safeguards (such as Standard Contractual Clauses) are applied.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data, including access controls, encryption where applicable, and secure infrastructure practices.

11. Your Rights (GDPR)

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object
• Right to lodge a complaint with a supervisory authority

12. Supervisory Authority

In Hungary, you may contact the National Authority for Data Protection and Freedom of Information (NAIH).

13. Cookies & Tracking

This website currently uses only essential cookies. Future use of analytics or marketing cookies will be subject to separate consent mechanisms and a Cookie Policy.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page.

15. Contact

Email: info@upwert.com